Report technical difficulties

We recommend guests visiting the CONNEXT-platform to use a computer if possible (Mac or PC). Our platform however also runs on tablets and is optimized for smartphones.

Please, make sure you have a good internet connection and opt for a wired connection to watch films and pitches.

The CONNEXT-platform has been developed and tested on following browsers: Microsoft Edge, Google Chrome, Mozilla Firefox, Android. The platform also runs on Apple Safari and Apple iOS Safari however you will need to manually re-enter your CONNEXT login credentials when switching between the, and CONNEXT platforms.

If by mistake you’ve entered a wrong time zone during your first login, you can contact us via to have it manually changed.
Please also contact Team Flanders via, in case of technical difficulties.

Team Flanders

Flanders Image
c/o Flanders Film House
Bischoffsheimlaan 38
BE-1000 Brussels
Belgium, EU

Tel.: +32 2 226 06 30